Last updated 5 November 2026

Refund policy

If the calendar does not work and we cannot fix it, tell us within 7 days of buying and we refund the full price.

When we refund

Starlit Door is a digital product, delivered the moment you pay, so we do not refund a change of mind.

We do refund the full price if the calendar does not work for you because of a fault on our side (for example, your links do not open, or doors do not appear) and we cannot fix it. Write to hello@slatehousestudio.in within 7 days of buying, with the email you bought with and a line about what went wrong. We will try to fix it first.

How you get the money back

We refund the full price to the way you paid, through our payment provider. It usually reaches you within 5 to 10 working days, depending on your bank.

After 7 days

If a fault on our side appears later, write to us and we will fix it. Nothing in this policy takes away rights you have under consumer law where you live.

What happens to the calendar

Once refunded, your household's links stop working and reminders stop.